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Your ck988 account connects to Nagad and Bank Transfer so every deposit moves from your wallet to your balance without leaving the app. Check the cashier section after login to see the routes configured for your account and the transaction records tied to each one.
Adding money to your ck988 balance starts at the cashier desk inside your account. We have Nagad and Bank Transfer set up as the active deposit routes for Bangladesh. Open the deposit screen after login and the available methods will appear exactly as configured for your region. Select the one that matches your wallet or bank, enter the amount that fits your plan, and confirm.
Go to your account and select the deposit option from the cashier menu. The screen will show only the routes currently active for your account.
Pick the method that matches where your money sits — your Nagad wallet or your linked bank account. Both routes are shown with their current status.
Type in the deposit amount as shown in the fields on screen. Confirm the transaction and note the reference number before you close the screen.
Once the transfer is processed on our side, the amount appears in your account balance. Open the transaction history tab to verify the credit is recorded correctly.
When your balance is ready to move, the withdrawal section sits in the same cashier area where you deposited. We route withdrawals back through Nagad or Bank Transfer depending on what your account has on record. Open the withdrawal tab and the eligible payout methods for your account will display. It is worth matching your withdrawal method to the one you used for the deposit — the account verification steps are simpler that way.
From the cashier section, select withdraw. Your eligible payout methods will appear based on what your account has verified and configured at that point.
Choose Nagad or Bank Transfer. Confirm that the wallet number or bank account shown matches your own details before proceeding to the next field.
Type the withdrawal amount within the limits shown on screen. Submit the request and save the reference number the confirmation screen displays.
Your transaction history shows the request status. If it remains pending longer than expected, contact our support team with the reference number from your confirmation screen.
Before your first withdrawal, your account may prompt you to complete a verification step. We do this to confirm that the wallet or bank account you are withdrawing to belongs to you. The fields and documents the system asks for depend on what is shown inside your own account area — we do not apply a single fixed checklist to every account. Open the verification section from your profile page and follow the instructions displayed there.
Log in and go to your profile or account settings. The verification section will show the current status and any outstanding steps the system requires before a withdrawal.
Complete only the fields displayed in your live session. The required information depends on what our system has on record for your account at that time.
The verification process checks that the Nagad number or bank account linked to your profile belongs to you. Follow the on-screen prompt to confirm the connection.
If any verification step does not progress or shows an unexpected error, reach our support team through the published contact route with your account reference ready.
The payment routes available inside your ck988 cashier are built around the local options Bangladesh account holders actually use. Nagad handles mobile wallet transfers directly through the Nagad app flow, while Bank Transfer covers direct account-to-account moves for those who prefer their bank. Both routes are shown inside the cashier once you are logged in, and the fields displayed there reflect what is currently active for your account region. We do not show a method unless it is configured and ready to use.
Mobile wallet transfer via your Nagad app. Select Nagad in the cashier, follow the transfer prompt and save the reference number shown on confirmation.
Direct bank-to-bank deposit or withdrawal. The cashier screen displays the account details to use; match them exactly to avoid delays on your transaction.
Every deposit and withdrawal you make on ck988 generates a reference number that appears in two places: your Nagad or Bank Transfer record and your ck988 account transaction history. Matching these two numbers is the fastest way to confirm a transfer completed correctly on both sides. Open the transaction history tab inside your account to see the status of each entry. If a deposit shows in your wallet history but not yet in your account balance, the reference number is the detail our support team needs to investigate.
Every transaction produces a unique reference number. Record it from the confirmation screen immediately — this is the key detail that connects your wallet record to your ck988 account entry.
Your account history tab shows confirmed, pending or under review against each transaction. Check this tab before raising a query so you can report the exact status shown.
The transaction history inside your account lists every deposit and withdrawal in order. Use it to verify amounts, dates and the method used for each entry without contacting support first.
Save your Nagad app confirmation or bank transfer receipt alongside the ck988 reference number. If you need to raise a support request, these two items together resolve most transaction queries faster.
Keeping your account and transaction records accurate starts with a few habits on your side. Always access your account through the ck988 domain — check the address bar before entering your login details, especially on a mobile browser. Our cashier only asks for payment details inside a logged-in session; if any page outside your account asks for your Nagad PIN or bank password, do not enter it. Wallet ownership checks are part of the withdrawal process to make sure payouts return to the right person.
Before logging in, confirm the address bar shows ck988. Accessing your account through the correct domain is the first line of protection for your balance and payment details.
The withdrawal process includes a step to confirm the Nagad number or bank account on your profile belongs to you. Follow only the fields shown inside your logged-in account session.
Never share your Nagad PIN, bKash password or bank login with anyone. Our cashier does not ask for these credentials — only the transfer amount and destination fields are shown on our side.
If you notice a transaction discrepancy or a login you did not make, contact our support team through the contact route published on ck988. Have your reference number and account details ready.
These questions cover the details Bangladesh account holders ask most often about depositing, withdrawing and tracking transactions on ck988. If your question is not listed here, the support team is reachable through the published contact route on ck988.
Nagad and Bank Transfer are the active deposit routes on ck988 for Bangladesh accounts. Log in and open the cashier to see exactly which methods are currently showing for your account and region.
Go to the cashier section after login and select the withdrawal tab. Choose Nagad or Bank Transfer, confirm your destination details match your profile, enter the amount and submit. Save the reference number from the confirmation screen.
A short gap can occur while the transfer is being matched on our system. Check your ck988 transaction history for a pending status. If it remains unresolved, contact support with your Nagad confirmation reference number.
The fields and documents required depend on what our system shows inside your own account verification area. Follow only the instructions displayed in your logged-in profile — we do not apply the same checklist to every account.
The minimum deposit amount is shown on the cashier screen at the time you select your method. We do not publish a fixed figure here because limits can vary by method and account. Check the cashier fields directly.
First check the status label in your transaction history tab. If it still shows pending and no update has appeared, contact our support team through the published route on ck988 with your withdrawal reference number ready.